FAQ
Common Questions
Can I make a non-fault accident claim as a cyclist? ▼
Yes. Cyclists have the same legal rights as all other road users. If a driver caused the accident, Road Claim manages your claim at zero cost.
Can I get a free replacement bicycle? ▼
Yes. We arrange a like-for-like replacement bike within 24 hours at no cost, recovered from the at-fault insurer.
I ride an e-bike — am I covered? ▼
What if my bike is written off? ▼
We manage total loss settlements to ensure you receive the full pre-accident value of your bicycle.
Can I claim if I was hit at a junction? ▼
Yes. Junction accidents are the most common cause of non-fault cyclist claims. Contact Road Claim for a free assessment.
Do I need to have been wearing a helmet? ▼
No. Not wearing a helmet does not prevent you making a claim, though it may be considered in some circumstances.
I deliver by bike — is this the right page? ▼