FAQ
Common Questions
Can I make a non-fault claim if the car belongs to my employer? ▼
Yes. A non-fault accident claim is your legal right as the driver regardless of who owns the vehicle.
Do I need my employer's permission to use Road Claim? ▼
No. You do not need your employer's permission to pursue a non-fault claim. You should however notify your employer of the accident and follow their internal reporting procedure.
Will this affect my personal no-claims bonus? ▼
No. A non-fault claim through Road Claim is pursued against the at-fault insurer, keeping your personal record clean.
Can I get a personal replacement car? ▼
Yes. We arrange a like-for-like replacement car within 24 hours for your personal use while the company vehicle is repaired.
What if my employer wants to handle the claim themselves? ▼
Your employer handles the fleet insurance side. Road Claim handles your personal entitlement to a replacement vehicle — these are separate processes.
I drive my own car for business — which page is right? ▼