FAQ
Common Questions
Can my business make a non-fault fleet accident claim? ▼
Yes. If the accident was not your fault, all costs are recoverable from the at-fault driver's insurer. Road Claim manages the entire process at zero cost to your business.
How quickly can we get a replacement fleet vehicle? ▼
We typically arrange a like-for-like replacement within 24 hours of the initial assessment call, anywhere in England and Wales.
Can we claim for business revenue lost while the vehicle was off the road? ▼
Yes. Loss of use, revenue impact and driver downtime costs can all be included in your claim against the at-fault insurer.
Do you handle multiple vehicle incidents? ▼
Yes. Road Claim can handle incidents involving multiple fleet vehicles simultaneously and provides dedicated fleet manager support.
Will this affect our fleet insurance premium? ▼
A non-fault claim pursued through Road Claim should not affect your fleet insurance premium, as liability rests with the at-fault driver.
What types of commercial vehicles do you cover? ▼
Vans (all sizes), Lutons, company cars, pickup trucks and larger commercial vehicles. Contact us for specialist vehicles.