Delivery riders are among the most vulnerable road users in the UK. If you've been involved in an accident that wasn't your fault, you have exactly the same rights as any other road user. Road Claim is here to help.

Do delivery riders have the right to claim after an accident?

Absolutely. Whether you work for Uber Eats, Deliveroo, Just Eat, Amazon Flex, Stuart or any other delivery platform, or you work independently, you have exactly the same rights as any other road user after a non-fault accident. Your employment status (employed, self-employed or contractor) does not affect your right to claim.

What delivery riders can claim

  • Replacement vehicle: a like-for-like moped, motorcycle or bicycle while yours is repaired
  • Free repairs: your vehicle repaired at no cost to you
  • Loss of earnings: compensation for income lost while you couldn't work
  • Personal injury compensation: for any injuries sustained
  • Equipment damage: delivery bags, phone mounts and other equipment damaged in the accident
  • Medical expenses: any costs incurred for treatment related to the accident

The specific risks delivery riders face

Delivery riders face unique dangers on UK roads. Common causes of accidents include:

  • Car doors opening suddenly (dooring)
  • Vehicles pulling out without checking for motorcycles or cyclists
  • Being cut off at junctions and roundabouts
  • Poor road conditions in areas not well-maintained
  • Distracted drivers who fail to notice smaller vehicles

Claiming loss of earnings as a delivery rider

As a self-employed delivery rider, your income depends entirely on being able to work. If an accident puts you off the road, you can claim:

  • Loss of earnings during recovery from injury
  • Loss of earnings while your vehicle is being repaired
  • Future loss of earnings if your injuries affect your ability to work long-term

To support your earnings claim, keep records of your average weekly earnings from your delivery platform (your app will show your earnings history), your bank statements, and any correspondence with your platform about your absence.

What if you were cycling for delivery?

Cyclists and e-bike riders used for delivery work have the same rights. Road Claim handles claims for all two-wheeled vehicles including pedal cycles, e-bikes, mopeds and motorcycles used for delivery.

How to start your delivery rider claim

Submit your claim through Road Claim's simple 3-minute form. You'll need to select "Delivery Bike & Moped" as your vehicle type. No DVLA lookup is needed for bicycles. Just describe your bike and we'll handle the rest.

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Frequently Asked Questions

Can I claim if I was working when the accident happened?⌄
Yes. Being at work does not affect your right to make a non-fault accident claim. You may also be able to claim against your employer or platform if their instructions contributed to the accident.
What if my delivery bike was written off?⌄
If your vehicle is written off (a total loss), you are entitled to its pre-accident market value. Our specialists will ensure you receive a fair settlement.
Does it matter which delivery platform I work for?⌄
No. Your rights are the same regardless of which platform you work for. Road Claim helps delivery riders from all platforms.