Industry Guide 10 June 2026 🕐 5 min read

What Is an Accident Management Company and Do I Need One?

An accident management company handles your entire non-fault accident claim — for free. Here's exactly what they do and why they're better than claiming through your own insurer.

📖 In This Guide

  1. What Is an Accident Management Company
  2. What Does Road Claim Do
  3. AMC vs Using Your Own Insurer
  4. Is Road Claim Free
  5. Who Regulates AMCs

What Is an Accident Management Company?

An accident management company (AMC) is a specialist firm that manages the aftermath of a non-fault road accident on your behalf. Rather than dealing with insurers, repairers and replacement vehicle providers yourself, an AMC co-ordinates everything — from vehicle recovery and repair to claiming all costs back from the at-fault driver's insurer.

✓ The key benefit: An AMC works for you, not the at-fault insurer — so they're incentivised to recover the maximum you're entitled to, not settle quickly and cheaply.

What Does Road Claim Do as Your Accident Management Company?

Accident Management Company vs Using Your Own Insurer

When you're involved in a non-fault accident, you have a choice: claim through your own insurer, or use an accident management company to claim against the at-fault insurer directly.

Using your own insurer may be quicker initially, but it can affect your no-claims bonus and lead to a higher renewal premium. Using Road Claim means the claim never touches your own policy — your no-claims bonus is fully protected and your insurer doesn't even process a claim.

Is Road Claim Free?

Yes. Road Claim's service is completely free to you. We are paid by the at-fault driver's insurer as part of the claim recovery process. You pay nothing — not now, not later. There are no hidden fees. You also receive a £75 sign-up bonus on eligible claim registration.

Who Regulates Accident Management Companies?

In the UK, claims management companies are regulated by the Financial Conduct Authority (FCA) under the Claims Management Regulation framework. Road Claim works with FCA-regulated partner companies and operates as an introducer within this regulated framework.

🚕
Road Claim Editorial Team
Non-fault accident claims specialists — England & Wales

Frequently Asked Questions

What does an accident management company do?
An accident management company manages the entire aftermath of a non-fault accident — replacement vehicle, repairs, insurer negotiations — on your behalf, at no cost to you.
Is Road Claim an accident management company?
Yes. Road Claim is a non-fault accident claims management company covering all of England and Wales, partnered with DAMS/Anexo Group.
How does Road Claim make money if it's free?
Road Claim is paid by the at-fault driver's insurer as part of the cost recovery process. You pay nothing.
Do I need an accident management company or a solicitor?
For vehicle repair, replacement vehicles and cost recovery — an accident management company like Road Claim. For personal injury compensation claims — a solicitor. Road Claim can refer you to specialist solicitors if needed.

Had a Non-Fault Accident?

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